TERMS OF SERVICE
By accessing or using any part of the site, you agree to be bound by these Terms of Service. Any new features, which are added to the current store shall also be subject to the Terms of Service. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
FREE WORLDWIDE SHIPPING ON ORDERS ABOVE $200
We offer free worldwide shipping on orders above $200 to all allowed countries on all orders. Orders below $200 will be shipped via FedEx with a flat rate of $30 worldwide and orders from Hong Kong will be shipped via SF Express with a flat rate of $8 per order. Our goal is to fulfill your purchase as quickly as possible. All orders are shipped via FedEx internationally and are typically shipped within 1 - 3 business days. Packages will arrive within 2 - 5 business days depending on your location. The customer is responsible for all import duties and taxes. Cocurata is not accountable for any fees charged by customs.
We reserve the right to limit the quantity of Products we supply. While we make every effort to only display items that are currently in stock and available to ship, there may be instances from time-to-time where we run out of stock of a particular product. In these instances your order will be canceled and a member of our customer service team will notify you. Items in your shopping cart are not reserved and may be purchased by other customers.
IMPORT / TAX DUTY
DDU (Delivered Duty Unpaid): The delivery recipient is responsible for paying all customs and clearance related duty/Import tax at the time of delivery, which is based on the full purchase price paid for the order (as reflected on the commercial invoice). Cocurata is not responsible for any fees associated with orders shipped that are charged by customs for DDU deliveries.
Our shipping partners will contact you when your order arrives to arrange for the payment of the import fees to clear your item(s) for delivery. Please contact the local customs bureau for any questions related to the import tax / duty fees levied by the country of import.
Please note the shipping fee of your order does not include any additional import duties, customs and local sales taxes levied by the country of import.
All sales are final. We currently do not accept any returns or exchanges. Please order carefully to be sure you get products that are right for you. If there is a product defect or problem with your order, please email email@example.com for the quickest response.
COCURATA.COM uses industry standard secure socket layer technology (SSL) for secure order processing. If you provide us with your credit card information, the information is encrypted using SSL and stored with a RSA-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cocurata treats our customers account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.
NOTIFICATION OF PERSONAL DATA USE IN DIRECT MARKETING
The direct marketing regulatory regime is put in place to protect your privacy and personal data. We would like to remind you that we only use personal information to send out invitations and or special information related to our brand's activities. We treat your contact information with absolute confidentiality and do not share it with other parties without your prior consent. We'd like to remind you that you can opt out to receive communications from us at any time by using the unsubscribe link at the end of the e-mails.
PURCHASE FOR PERSONAL USE ONLY
You may purchase products only for personal use and not for resale. By placing your order, you confirm that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.
540 President St, Studio #13, Brooklyn, NY, 11215, USA
COCURATA (E-Commerce Department)
Level 3, Bonham Centre, 79-85 Bonham Strand East, Sheung Wan, Hong Kong